Privacy Policy
Last Updated: March 1, 2026
1. Introduction
Welcome to StudyAgent ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, and authentication credentials
- Educational Content: Homework questions, answers, and academic performance data
- Usage Data: App interaction patterns, feature usage, and study session duration
- Device Information: Device type, operating system, and unique device identifiers
- Images: Photos of homework questions you upload for AI analysis
3. How We Use Your Information
We use your information to:
- Provide AI-powered homework assistance and educational support
- Track your learning progress and generate performance reports
- Personalize your learning experience based on your study patterns
- Improve our AI algorithms and app functionality
- Send you important updates about your account and our services
- Communicate with parents about student progress (with appropriate consent)
4. Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for data transmission
- Secure cloud storage with access controls
- Regular security audits and updates
- Limited employee access to personal information
5. Children's Privacy (COPPA)
StudyAgent is designed for students of all ages. For users under 13 years old, we comply with the Children's Online Privacy Protection Act (COPPA):
- We require verifiable parental consent before collecting any personal information from children under 13
- Parents receive a verification email and must confirm consent before their child's account is activated
- Parents can review, update, or revoke consent at any time through the app's Privacy Settings
- When a child's homework photos, text, or voice audio are processed by AI providers (OpenAI, Google Gemini, ElevenLabs), this is disclosed to parents as part of the consent flow
- We do not knowingly collect personal information from children under 13 without parental consent
If you believe we have inadvertently collected information from a child under 13 without proper consent, please contact us at service@study-mates.net and we will delete it promptly.
6. Data Sharing and Disclosure
We do not sell your personal information. We work with the following third-party service providers to deliver our features:
- OpenAI — processes homework photos, student text, and voice transcripts to power AI tutoring and grading
- Google Gemini — powers real-time voice chat and advanced AI responses
- ElevenLabs — converts AI text responses to voice audio
- Google Sign-In / Apple Sign-In — optional account authentication
- Railway — secure cloud hosting and database storage
All data shared with these providers is transmitted over encrypted HTTPS connections and is used solely to deliver the features described above. We may also share your information in these circumstances:
- With Parents/Guardians: Progress reports and learning analytics (with appropriate consent)
- Legal Requirements: When required by law or to protect our rights and safety
7. Your Rights and Choices
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Delete your account and associated data
- Opt-out of promotional communications
- Export your data in a portable format
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time through the app settings or by contacting us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email. Your continued use of StudyAgent after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: